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Transferring Snapshot's between Business Client and Designer

Posted: Tue Oct 13, 2009 12:46 pm
by Linenetc
I am having a problem with actinic ever since i installed this addon.

We installed the addon into our designer version and set about changing all our images.

This worked and we created a snapshot which I uploaded into my business client.

I noticed that in business client you cannot see the images change but when I uploaded the sight you could.

I then created some customer accounts and gave a new sanpshot to my designer.

He is now recieving multiple script errors and actinic is crashing.

I have spoken to Actinic they saod they can not help.

Can you?

Many Thanks

Matthew Love
http://www.Linen-etc.com

Re: Transferring Snapshot's between Business Client and Designer

Posted: Tue Oct 13, 2009 1:21 pm
by norman
Some details of what the errors actually are would be useful. Also an URL of a faulty page would be nice.

If you want to be able to deploy the whole thing within a Snapshot; then do the following: Stick a dummy image into AutoScaledImages. Go to Design / Additional Files and add that dummy image. Go to Design / Additional Files and add dpimagesupport.php (from your Site folder).

Now a Snapshot should contain everything needed to include the add-on into a site that didn’t have it.