Zoom Image 0 Not displaying locally
Posted: Tue Mar 25, 2014 5:12 pm
Hi Norman,
We have recently updated a clients site with your Magic Zoom Functionality. Within my development software (12.0.3) the plugin behaves as it should. When we created a design snapshot and imported it into the clients site (12.0.1) we then set up the new product page and applied a zoom image 0 image as a test.
After some testing the following occurs:
1. Zoom Image 0 applied - The main image then disappears within the clients Preview pane (image below).
2. If additional images are added then Zoom Image 0 will then display.
3. If I bypass the zoom image 0 and add a new image to zoom image 1 then the automatic thumbnail for 0 is created as is zoom image 1.
If the site uploads then again all is well. The client is running Windows XP.
Can issues occur when importing a design snapshot into a downgraded version of the software?
I look forward to hearing from you.
Regards.
Lee.
We have recently updated a clients site with your Magic Zoom Functionality. Within my development software (12.0.3) the plugin behaves as it should. When we created a design snapshot and imported it into the clients site (12.0.1) we then set up the new product page and applied a zoom image 0 image as a test.
After some testing the following occurs:
1. Zoom Image 0 applied - The main image then disappears within the clients Preview pane (image below).
2. If additional images are added then Zoom Image 0 will then display.
3. If I bypass the zoom image 0 and add a new image to zoom image 1 then the automatic thumbnail for 0 is created as is zoom image 1.
If the site uploads then again all is well. The client is running Windows XP.
Can issues occur when importing a design snapshot into a downgraded version of the software?
I look forward to hearing from you.
Regards.
Lee.