Script Errors

Adding upsell items to a product.
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
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Script Errors

Post by Guy »

Hi
I have followed the installation instructions but I am getting script error when I use the preview screen. Then when I finally get to see the preview my product layout has completely changed and the bottom of the web site is halfway up the page.

Any ideas were I am going wrong here please?

Also, can I just install the last snapshot to get it back to normal, or do I have to go through the entire set up procedure in reverse?

I would appreciate some guidance, thanks

Guy
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Many sites use Upsell without problems so it's very likely to be an installation error.

If you can post the URL of a faulty page that would help a lot.
Norman
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Another thought. If you're only able to Preview, copy the Preview URL from IE into Firefox. Then use Firefox's Tools / JavaScript Console to get useful diagnostics. Let me know what these say.
Norman
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
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Post by Guy »

Thanks Norman
But I don't want to update my website untill I know that everything is working properly, as I amsure you can understand.

Could it be down to the custom design on the site?

I had an error when importing the csv file
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

I had an error when importing the csv file
That shouldn't happen ( unless you're trying to use this with Actinic V8 ).

Re-do that step from the Readme, when you get to the Error Reporting window check Make a List of Lines that Fail to Import, choose name like importerrors.txt and post that here. Details below.
In Actinic go to File / Import
Select Hierarchical Import and click Next
In File to Import / File Name browse to your Site1 folder and select UpsellPropertyImport.csv
Click options named:
Update
Text - Comma Delimited
ANSI (Windows)
Click Next, Next, Next, at the Error Reporting window check "Make a List of Lines that Fail to Import" and choose a filename like importerrors.txt, Finish and Yes
That's all necessary Custom Properties defined and initialised.
Norman
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
Contact:

Post by Guy »

Ok, I started from scratch again and same problem. After completeing import I get the following error ;

"The import file you selected contains duplicates that arent matching any product. The cause for this can be that the original product isn't in the import file. All these orphan product duplicates have been deleted."

I saved the error log as a text file but it is completely blank?
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
Contact:

Post by Guy »

Could I have missed any Custom Primary Templates ?
As I only edited Act_Primary.html as instructed, but my site was custome made?

Also, These are the script errors;

line:35
char:1
error:object expected
code:0
file://C:\Program Files\Actinic v7\Sites\Site1\PreviewHTML\P_index.html

line:42
char:1
error:object expected
code:0
file://C:\Program Files\Actinic v7\Sites\Site1\PreviewHTML\P_index.html

line:46
char:1
error:object expected
code:0
file://C:\Program Files\Actinic v7\Sites\Site1\PreviewHTML\P_index.html

I won't add the others unless they are useful
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

The import file you selected contains duplicates that arent matching any product. The cause for this can be that the original product isn't in the import file. All these orphan product duplicates have been deleted."
This looks like you're not importing the correct file. You should be importing a file called UpsellPropertyImport.csv containing only these lines.

Code: Select all

Header:ValidCustomProperty,Name,Type
Header:CustomProperty,Custom Property Name,Value,Use as CUSTOMVAR,Is Searchable,Is File Name,Use File Content
ValidCustomProperty,"UPSELLMESSAGE",1
ValidCustomProperty,"UPSELLIMAGEWIDTH",1
ValidCustomProperty,"UPSELLIMAGEMAXHEIGHT",1
ValidCustomProperty,"UPSELLVERTICALBORDER",1
ValidCustomProperty,"UPSELLVERTICALSTYLE",1
ValidCustomProperty,"UPSELLHORIZONTALBORDER",1
ValidCustomProperty,"UPSELLHORIZONTALSTYLE",1
ValidCustomProperty,"UPSELLVERTICALCOLUMNS",1
ValidCustomProperty,"UPSELLHORIZONTALMAX",1
ValidCustomProperty,"UPSELLHORIZONTALWIDTH",1
CustomProperty,"UPSELLMESSAGE","Related products",1,0,0,0
CustomProperty,"UPSELLIMAGEWIDTH","75",1,0,0,0
CustomProperty,"UPSELLIMAGEMAXHEIGHT","75",1,0,0,0
CustomProperty,"UPSELLVERTICALBORDER","padding:5px; border-style:solid; border-width:1; border-color:#99ccff;",1,0,0,0
CustomProperty,"UPSELLVERTICALSTYLE","",1,0,0,0
CustomProperty,"UPSELLHORIZONTALBORDER","border-style: solid; border-width:1; border-color:#99ccff;",1,0,0,0
CustomProperty,"UPSELLHORIZONTALSTYLE","",1,0,0,0
CustomProperty,"UPSELLVERTICALCOLUMNS","1",1,0,0,0
CustomProperty,"UPSELLHORIZONTALMAX","5",1,0,0,0
CustomProperty,"UPSELLHORIZONTALWIDTH","100",1,0,0,0
No mention of products or duplicates there.

As to your second post - please look at the Preview page using Firefox (from http://www.mozilla.org) and use it's Advanced / JavaScript Console for proper error messages.
Norman
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Could I have missed any Custom Primary Templates ?
As I only edited Act_Primary.html as instructed, but my site was custome made?
I simply can't answer this. Only you can see what templates you're using and where.

First make sure you have the Custom Properties installed and working. Only then can we move on to whatever else is wrong.
Norman
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
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Post by Guy »

Thanks for your help Norman.

I have double and triple checked that I am using the correct import file and the content of the file is the same as your post. It is definately the correct file and I have followed every step to the letter?
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Then something is broken in your Actinic site that prevents an Import from working. You'll have to set these properties manually.
Here's how:

Code: Select all

Go to Advanced / Custom Properties, click the [+] and create properties  called

UPSELLMESSAGE 
UPSELLIMAGEWIDTH
UPSELLIMAGEMAXHEIGHT
UPSELLVERTICALBORDER
UPSELLVERTICALSTYLE
UPSELLHORIZONTALBORDER
UPSELLHORIZONTALSTYLE
UPSELLVERTICALCOLUMNS
UPSELLHORIZONTALMAX
UPSELLHORIZONTALWIDTH


Then go to Design / Options / Site Defaults / Properties, click the [+] and set the properties as below.

Property Name		Value
UPSELLMESSAGE 		Related products
UPSELLIMAGEWIDTH	75
UPSELLIMAGEMAXHEIGHT	75
UPSELLVERTICALBORDER	padding:5px; border-style:solid; border-width:1; border-color:#99ccff;
UPSELLVERTICALSTYLE
UPSELLHORIZONTALBORDER	border-style: solid; border-width:1; border-color:#99ccff;
UPSELLHORIZONTALSTYLE
UPSELLVERTICALCOLUMNS	1 
UPSELLHORIZONTALMAX	5 
UPSELLHORIZONTALWIDTH	100 

If using Business, uncheck Searchable and check Use as CUSTOMVAR for all the above.
Last edited by norman on Fri Nov 03, 2006 6:13 pm, edited 1 time in total.
Norman
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
Contact:

Post by Guy »

Ok, Firefox installed and here is one of the results;

Code: Select all

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><html><head> <title>Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" 1x5.25" 6x3.5" ATX Case</title><Actinic:BASEHREF VALUE="http://it-shop-online.co.uk/acatalog/"><meta name="ACTINICTITLE" 					content="Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" ATX"><meta name="Name"                   content="IT Shop Online Ltd"><meta name="Owner"                  content="IT Shop Online Ltd, United Kingdom"><meta name="Author"                 content="Sure Solutions Inc, United States"><meta name="Coverage"               content="Worldwide"><meta name="Content-Language"       content="en-US"><meta http-equiv="Content-Type" 		content="text/html; charset=iso-8859-1"><meta name="rating"                 content="General"><meta name="robots"                 content="index.html"><meta name="revisit"                content="every 15 days"> <META NAME="Keywords" CONTENT="2U26ATX400XR-2UK,Antec,apple,d-link,Linksys,McAfee,netgear,rack mountable pc case,RM 400W ATX Case,Search by Vendor,US Robotics,Western Digital">
<META NAME="Description" CONTENT="Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" 1x5.25" 6x3.5" ATX Case">
<META NAME="ActinicKey" CONTENT="42cd75d4415d81a8e00c8bf50b40fdf50">
<META NAME="Generator" CONTENT="accxecom10">
   <link href="actinic.css" rel="stylesheet" type="text/css"><script language="JavaScript" src="actiniccore.js" type="text/javascript"></script><script language="JavaScript" src="SSCode.js" type="text/javascript"></script> <SCRIPT LANGUAGE="JavaScript" SRC="../Act_sections.js" TYPE="text/javascript">

</SCRIPT>
<Actinic:COOKIECHECK /></head><body><table width="100%" style="height: 100%;" border="0" cellpadding="0" cellspacing="0"><tr><td height="10" colspan="2" class="topBannerBase"><table width="100%" style="height:55px" border="0" cellpadding="0" cellspacing="0"><tr><td valign="middle"><a href="http://it-shop-online.co.uk"><img src="../logo.jpg" ALT="IT Shop Online Ltd"> </a></td><td align="right" valign="middle"><a href="mailto:customer.services@it-shop-online.co.uk"><img src="txt_contact.gif" alt="Wireless Network"></a></td><td width="175"><table width="175" border="0" cellspacing="0" cellpadding="2"><tr><td height="31" align="right"><a href="http://it-shop-online.co.uk/cgi-bin/ca000001.pl?ACTION=SHOWCART"><img src="cart_icon.gif" width="35" height="31" alt="Shopping Cart" /></a></td><td class="cart"><strong>Total Items</strong>:<script language="JavaScript" type="text/javascript">
document.write(getCartItem(3));

</script><br><strong>Order Total</strong>:<script language="JavaScript" type="text/javascript">
document.write(getCartItem(1));
</script></td></tr></table></td></tr></table> <table width="100%" border="0" cellpadding="0" cellspacing="0"><tr><td width="50" class="topNav" id="topNav0"><a href="http://it-shop-online.co.uk/index.html">HOME</a></td><td width="50" class="topNav" id="topNav1"><a href="http://it-shop-online.co.uk/acatalog/index.html">SHOP</a></td><td width="70" class="topNav" id="topNav2"><a href="http://it-shop-online.co.uk/acatalog/info.html">POLICY</a></td><td width="50" class="topNav" id="topNav4"><a href="http://it-shop-online.co.uk/blog">NEWS</a></td><td width="70" class="topNav" id="topNav5"><a href="http://it-shop-online.co.uk/cgi-bin/mf000001.pl?ACTION=SHOWFORM">CONTACT</a></td><td width="90" class="topNav" id="topNav3"><a href="http://www.it-shop-online.co.uk/cgi-bin/forum/Blah.pl?">USER FORUM</a></td><td width="100" class="topNav" id="topNav6">&nbsp;</td><td width="110" class="topNav" id="topNav7"><a href="http://it-shop-online.co.uk/acatalog/login.html">YOUR ACCOUNT</a></td><td width="70" class="topNav" id="topNav8"><a href="http://it-shop-online.co.uk/acatalog/sitemap.html">SITE MAP </a> </td><td width="100" class="topNav" id="topNav9"><a href="http://it-shop-online.co.uk/cgi-bin/ca000001.pl?ACTION=SHOWCART">SHOPPING CART</a></td></tr><tr><td colspan="10" class="topNavBot"><img src="pixel.gif" width="2" height="2" alt="spacer"></td></tr></table><script language="javascript" type="text/javascript"><!--
var aName = ['http://it-shop-online.co.uk/index.html',
'http://it-shop-online.co.uk/acatalog/index.html',
'http://it-shop-online.co.uk/acatalog/info.html',
'http://it-shop-online.co.uk/rma"',
'http://it-shop-online.co.uk/cgi-bin/mf000001.pl?ACTION=SHOWFORM',
'http://it-shop-online.co.uk/cgi-bin/Blah/Blah.pl',
'',
'http://it-shop-online.co.uk/acatalog/login.html',
'http://it-shop-online.co.uk/acatalog/sitemap.html',
'http://it-shop-online.co.uk/cgi-bin/ca000001.pl?ACTION=SHOWCART'];
SyncTab(aName);
// --></script> </td></tr><tr><td width="160" height="100%" valign="top" class="leftNavBase"><form method="get" action="http://it-shop-online.co.uk/cgi-bin/ss000001.pl" name="SimpleSearch"><table width="158" border="0" cellpadding="0" cellspacing="0" class="searchBase"><tr><td height="16" class="quicksearchstub">QUICKSHOP OR SEARCH <input type="hidden" name="PR" value="-1"><input type="hidden" name="TB" value="A"><input type="hidden" name="GB" value="A"></td></tr><tr><td class="formField"><script language="javascript" type="text/javascript">
document.write(GetTopLevelList(sections,dropPreText,dropPostText,"",dropItemTpl,15));

</script></td></tr><tr><td valign="bottom" class="formField"><input name="SS" type="text" class="formBox" id="SS" size="16"><a href="javascript:document.SimpleSearch.submit()"><img src="btn_go.gif" align="middle" alt="Search Go"></a> </td></tr><tr><td height="15" class="quicksearchblurb">Enter item # or keyword</td></tr></table></form><table width="160" border="0" cellspacing="0" cellpadding="0" class="tableLeftNav"><tr><td width="10" height="16" class="leftNavStub"><img src="pixel.gif" width="1" height="1" alt="spacer"></td><td width="140" class="leftNavStub">FAVORITES</td><td width="10" class="leftNavStub"><img src="pixel.gif" width="1" height="1" alt="spacer"></td></tr><tr><td height="16" ><img src="pixel.gif" width="1" height="1" alt="spacer"></td><td class="leftNav"><img src="leftnav_bullet.gif" width="8" height="8" align="middle" alt="bullet">&nbsp;<a href="http://it-shop-online.co.uk/acatalog/Search_by_Vendor.html">Search By Vendor</a></td><td ><img src="pixel.gif" width="1" height="1" alt="spacer"></td></tr><tr><td height="16" ><img src="pixel.gif" width="1" height="1" alt="spacer"></td><td class="leftNav"><img src="leftnav_bullet.gif" width="8" height="8" align="middle" alt="bullet">&nbsp;<a href="http://it-shop-online.co.uk/acatalog/SPECIAL_OFFERS__.html">Special Offers</a></td><td ><img src="pixel.gif" width="1" height="1" alt="spacer"></td></tr><tr><td height="16" ><img src="pixel.gif" width="1" height="1" alt="spacer"></td><td class="leftNav"><img src="leftnav_bullet.gif" width="8" height="8" align="middle" alt="bullet">&nbsp;<a href="mailto:customer.services@it-shop-online.co.uk">Email Customer Service</a></td><td ><img src="pixel.gif" width="1" height="1" alt="spacer"></td></tr><tr><td height="16" ><img src="pixel.gif" width="1" height="1" alt="spacer"></td><td class="leftNav"><img src="leftnav_bullet.gif" width="8" height="8" align="middle" alt="bullet">&nbsp;<a href="http://it-shop-online.co.uk/acatalog/Technical_Library.html">Technical Library</a></td><td ><img src="pixel.gif" width="1" height="1" alt="spacer"></td></tr></table><script language="javascript" type="text/javascript">
document.write(GetTopLevelList(sections,navPreText,navPostText,navNoItemText,navItemTpl,0));
</script><a href="http://www.early-warning.org/warning.php4"><img src="http://www.early-warning.org/ew1.gif" alt="CardAware By Early Warning" height="131" width="131" border="0"><br><br><p class="acceptPaypal">We Accept<br><img src="logo_paypal.gif" width="75" height="26" alt="We Accept Paypal"><br><br><img src="metacharge_75.gif" width="75" height="30" alt="We Accept Credit Cards"><br><br><img src="Visa_Electron_2c_60x38.gif" width="60" height="38" alt="We Accept Visa Electron"><br><img src="Corpid_2Col60x35.gif" width="60" height="35" alt="We Accept Visa"><br><img src="mc_accpt_038_gif.gif" width="60" height="38" alt="We Accept Mastercard"><p>&nbsp;</p></td>		<td width="100%" height="100%" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td align="right" class="content"><Actinic:NOWSERVING/><Actinic:CURRACCOUNT/><Actinic:LOGOUT_SIMPLE/></td></tr></table><table width="620"  border="0" cellspacing="0" cellpadding="8"><TR><TD ALIGN="LEFT" VALIGN="MIDDLE" class="bulk"><A NAME="top"></A><INPUT TYPE=HIDDEN NAME=RANDOM VALUE="NETQUOTEVAR:RANDOM">  <A NAME="sectiontop"></A><div ALIGN="left" class="breadCrumb"><A HREF="P_index.html">IT Shop Online</A>&nbsp;>&nbsp;<A HREF="Search_by_Vendor.html">Search by Vendor</A>&nbsp;>&nbsp;<A HREF="P_IT_Shop_Online_Antec_1175.html">Antec</A>&nbsp;>&nbsp;<A HREF="P_IT_Shop_Online_Antec_Cases_1181.html">Antec Cases</A>&nbsp;>&nbsp;<b>Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" ATX</b></div>   <Actinic:CartError_List/>   <BR><table width="100%" border="0" cellpadding="0" cellspacing="0" align="center"><tr><td></td><td></td><td></td></tr> <Actinic:SECTION BLOB="A000269.cat"/>   <FORM METHOD=GET ACTION="../../../Act_PreviewWarningPage.html" ><INPUT TYPE=HIDDEN NAME="SID" VALUE="269">

<INPUT TYPE=HIDDEN NAME="PAGE" VALUE="PRODUCT">
<INPUT TYPE=HIDDEN NAME="PAGEFILENAME" VALUE="P_index.html"><script language=JavaScript>
<!--
var upsellimagewidth = 75;
var upsellimagemaxheight = 75;
upsellverticalcolumns = 1;
startupsellmain()
// -->
</script> <tr><td colspan="3"><hr size="1" align="center" width="100%"></td></tr><tr><td colspan=3 width=100%><table border=0 cellspacing=0 cellpadding=5><tr><td width=180 valign="TOP" align="CENTER">  <IMG SRC="../Antec/Chassis/2U26ATX400XR-2UK.jpg" ALT="Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" 1x5.25" 6x3.5" ATX Case" BORDER=0 HEIGHT=100 WIDTH=133 >  </td><td width=300 valign="TOP" align="LEFT">  <a name="a1189277"><span class="actregular"><b>Antec 2U26ATX400XR-2UK 2U26/2U RM 400W 19" 1x5.25" 6x3.5" ATX Case</b></span></a><span class="actxsmall">&nbsp;Ref:&nbsp;1189277 <br> <BR>Antec continues to provide consumers with exciting new ways to enhance their computing experience. Antec's products offer a unique and innovative solution to help you use your computer with more convenience, speed and excitement. Antec consistently looks forward with anticipation, excitement and a continuing commitment to excellence.<BR><BR>Product Description Antec 2U26ATX400XR-2 - rack-mountable - 2 U - ATX <BR>Form Factor Rack-mountable - 2 U <BR>Installed Fans Qty 4 <BR>Supported Mainboard Form Factor ATX <BR>Colour Black <BR>Power Provided 400 Watt <BR>Specification Compliance ATX12V <BR><BR>General <BR>Form Factor Rack-mountable - 2 U <BR>Supported Mainboard Form Factor ATX <BR>Specification Compliance ATX12V <BR>Internal Bays Qty 5 <BR>Front Accessible Bays Qty 2 <BR>Colour Black <BR>Fans 6 cm - ( 1 installed) <BR>8 cm - ( 3 installed) <BR><BR>Expansion / Connectivity <BR>Expansion Bays Total (Free) 1 ( 1 ) x front accessible - 5.25" x 1/2H <BR>1 ( 1 ) x front accessible - 3.5" x 1/3H <BR>5 ( 5 ) x internal - 3.5" x 1/3H <BR>Expansion Slots Total (Free) 2 Expansion Slot <BR><BR>Power <BR>Power Device Power supply <BR>Power Provided 400 Watt <BR>&nbsp;</span><br><span class="actxsmall"> <Actinic:PRICE_EXPLANATION PROD_REF="1189277" COMPONENTID=-1></Actinic:PRICE_EXPLANATION> </span><br><b><Actinic:PRICES PROD_REF="1189277" RETAIL_PRICE_PROMPT="Price:"><br><b> Price:&nbsp;&nbsp;£162.44</b><br><br>&nbsp;£190.87&nbsp; (Including: VAT at 17.5%)</Actinic:PRICES></b><br><span class="actxsmall"> </span><span class="actxsmall"> </span><span class="actxsmall"> </span><br><br><span class="actxsmall"><Actinic:CartError ProdRef="1189277"/><SPAN CLASS="actrequiredcolor"><BR>Quantity:</SPAN><INPUT TYPE=text NAME="Q_1189277" SIZE="4" VALUE="1"><br><br><Actinic:ACTIONS><P><INPUT TYPE="IMAGE" SRC="../btn_buyNow.gif" NAME="1189277" WIDTH="72" HEIGHT="18" BORDER="0" ALT="Add To Cart"></P></Actinic:ACTIONS></span> </td><td width=10>&nbsp;</td><td width=110 valign=top cellspacing=0 cellpadding=0> <span class="actxsmall"><center><b>Related products</b></center></span><div style="padding:5px; border-style:solid; border-width:1; border-color:#99ccff; "><noscript></div></td></tr></table></td></tr></noscript> </FORM>

   <FORM METHOD=GET ACTION="../../../Act_PreviewWarningPage.html" ><INPUT TYPE=HIDDEN NAME="SID" VALUE="269">
<INPUT TYPE=HIDDEN NAME="PAGE" VALUE="PRODUCT">
<INPUT TYPE=HIDDEN NAME="PAGEFILENAME" VALUE="P_index.html"><script language=JavaScript>
<!--
startupsellvertical();
// -->
</script><noscript><tr><td colspan=3></noscript><input type=hidden disabled name="PU_874136"><a name="a2_21874136"><br></a> <center> <A HREF="javascript:ShowPopUp('P%5finfo%5f2%5f874136%2ehtml',600,350);"><script language=JavaScript>
<!--
extinfobuttonimage('<IMG SRC="../btn_moreInfo.gif" NAME="INFO_2!874136" WIDTH="92" HEIGHT="15" BORDER="0"></A>'); 
//-->
</script><noscript><IMG SRC="../btn_moreInfo.gif" NAME="INFO_2!874136" WIDTH="92" HEIGHT="15" BORDER="0"></A></noscript><script language=JavaScript>
<!--
upsellimage("../Antec/Accessories/Accessories/PRO80MM.jpg", 'HEIGHT=100 WIDTH=133', 'CoolingFan/80mm Choose your power source -3pin connector &4pin adaptor with power passthrough both provided');
// -->
</script><br><span class="actxxsmall"><b>CoolingFan/80mm Choose your power source -3pin connector &4pin adaptor with power passthrough both provided</b></span></a><br><span class="actxsmall"></span><br> <Actinic:CartError ProdRef="2!874136"/> </center><noscript></td></tr></noscript> </FORM>

 <script language="JavaScript">
<!--
startnormal();
// -->
</script></table><A NAME="sectionbottom"><DIV ALIGN="RIGHT">  </DIV>  <DIV ALIGN="CENTER"></DIV></A> </TD></TR></table></td></tr><tr><td height="30" colspan="2" valign="top" bgcolor="#F2F2F2" class="botContent"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td>&nbsp;&nbsp;&copy;2005 IT Shop Online Ltd Wireless Network&nbsp;&nbsp;&nbsp;<a href="http://it-shop-online.co.uk/acatalog/info.html">Policies</a> | <a href="http://it-shop-online.co.uk/rma/index.html/">Returns</a> | <a href="http://it-shop-online.co.uk/IT-Networking_Resources/IT-Networking_Resources.html">Network Resource Links</a> </td><td align="right"><a href="http://www.suresolutionsinc.com" target="_blank"><img src="sure_solutions_logo.gif" alt="Sure Solutions - Your source for ecommerce and organic search optimization services" width="170" height="29"></a></td></tr></table></td></tr></table></BODY></HTML>
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Now we're getting somewhere. |The Custom Properties seem to be installed as I cabn see their values.

However, there's no sign of the line

Code: Select all

<SCRIPT LANGUAGE="JavaScript" SRC="upsellsupport.js" TYPE="text/javascript"></SCRIPT>
in that page. So either you're not using Act_Primary.html as that page's Primary Template or you've forgotten to put it in. Look in Design / Options / Layouts / Primary Templates and add the line to all you see there.

I also don't see the required line of Actinic code.

Code: Select all

<script language="JavaScript" src="actinicextras.js" type="text/javascript"></script>
on that page. Was this deliberately removed? It's usually a required line for Actinic to operate correctly.
Last edited by norman on Fri Nov 03, 2006 6:24 pm, edited 1 time in total.
Norman
Guy
Posts: 9
Joined: Fri Nov 03, 2006 12:01 pm
Contact:

Post by Guy »

All of these properties are allready set Exactly as you have stated. So the import did actually work then?
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

Yes. It looked like the import worked. the error message must be because of some non-related problem in Actinic. The problem is the missing line from the HEAD area of your Primary Templates as mentioned above.
Norman
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