add to cart not working

Adding upsell items to a product.
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yakduzi
Posts: 1
Joined: Mon Apr 23, 2007 3:00 pm

add to cart not working

Post by yakduzi »

Hi guys,

We have been using the upsell patch for a while and all has been great. But all of a sudden it stopped working. I don't know what we've done, we can't get to the bottom of it. can anyone help?

If you click on this link:

http://www.wdbathrooms.co.uk/acatalog/V ... mixer.html

And click on the upsell image to the right it opens in a pop up window as normal. However when you try to add to cart, it just comes up with an error!?!

Any ideas, because I'm stumped!

Cheers
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

You site is using Actinic 7.0.7 which only came out recently.

Updating to 7.0.7 has probably overwritten some of the Upsell customisations.

It's very likely that you'll have to redo the installation of Upsell into that site.
Norman
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Post by norman »

There should also be a file popupsupport.js uploaded as part of Upsell. Your site seems to have an empty file instead of the required JavaScript.
Norman
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