upsell products appear vertically and not horizontally

Adding upsell items to a product.
Post Reply
jenny
Posts: 19
Joined: Wed Feb 13, 2008 11:59 am

upsell products appear vertically and not horizontally

Post by jenny »

http://test3.hwd-qa.co.uk/acatalog/Onli ... ies_2.html
I am trying to upgrade and use the new upsell module.
I get a javascript error in actinic for the number of products.
" a Javascript error has been found on the page ('Object expected")"
the upsell products appear vertically and not horizontally
i just cant see what is playing up.
any thoughts
Thanks
Jenny
:?
norman
Site Admin
Posts: 1248
Joined: Sat Feb 07, 2004 9:55 pm

Re: upsell products appear vertically and not horizontally

Post by norman »

I see an Actinic V9 site. It looks like an upgrade from Actinic v7. This is an approach that usually leads to many problems. The best way to go from V7 to V9 is to start afresh with a new V9 design and only bring products across from the older system. There are numerous posts on community.actinic.com about this.

My older Upsell for V7 is not compatible with V8 or V9 and should not be used.

It should be uninstalled and the Upsell products deleted.

Then my V8 / V9 Related Products Upsell should be installed once the site is cleanly running with no sign of the old Upsell items. This add-on turns the Actinic related products list into fully buyable popup Updell items.
Norman
Post Reply