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upsell products appear vertically and not horizontally

Posted: Tue Jun 24, 2008 11:12 am
by jenny
http://test3.hwd-qa.co.uk/acatalog/Onli ... ies_2.html
I am trying to upgrade and use the new upsell module.
I get a javascript error in actinic for the number of products.
" a Javascript error has been found on the page ('Object expected")"
the upsell products appear vertically and not horizontally
i just cant see what is playing up.
any thoughts
Thanks
Jenny
:?

Re: upsell products appear vertically and not horizontally

Posted: Wed Jun 25, 2008 1:17 pm
by norman
I see an Actinic V9 site. It looks like an upgrade from Actinic v7. This is an approach that usually leads to many problems. The best way to go from V7 to V9 is to start afresh with a new V9 design and only bring products across from the older system. There are numerous posts on community.actinic.com about this.

My older Upsell for V7 is not compatible with V8 or V9 and should not be used.

It should be uninstalled and the Upsell products deleted.

Then my V8 / V9 Related Products Upsell should be installed once the site is cleanly running with no sign of the old Upsell items. This add-on turns the Actinic related products list into fully buyable popup Updell items.