Image Upload

Post by **norman** » Thu Feb 09, 2006 4:13 pm

I've just sent you an update so please install that first.

You should be seeing the uploaded images in the Cart. However I don't understand your Shopping Mode.

This patch is intended for use on Quantity on Product Page type Sections. You seem to have Quantity on Product Page, but when the customer Add to Cart, instead of going to a bounce page (Please wait for your browser to forward you to the next page or click here), you go to the Quantity in Shopping Cart page.

How is this happening? Have you changed Actinic so that you can have both Quantity on Product Page AND Quantity in Shopping Cart?

Try setting this Product page to be the normal Quantity on Product Page and see if the image then shows in the Cart.

Jeff P · Post by **Jeff P** » Thu Feb 09, 2006 4:45 pm

Updated the files you sent. Checked both the shop default and the section/page and both are Quantity on Page so I don't understand the conflict either.

Image still did not pass to cart.

Image on display now changed automatically without reloading page.

Post by **norman** » Thu Feb 09, 2006 5:19 pm

Try creating a new Section. Make sure it's Quantity on Product Page and put a normal product and an Image Upload product in there. Let me know the URL of that page once it's up.

Also look in ActinicConstants.pm (In your Site folder) and see if these lines are there, exactly as posted below

Code: Select all

$::ATCM_SIMPLE 	= 0;									# old style
$::ATCM_ADVANCED	= 1;									# product details captured on product page
$::ATCM_SINGLE		= 2;									# single add to cart button per page
$::ATCM_PDONCART	= 3;									# quantity and product details will be set on cart display page

Jeff P · Post by **Jeff P** » Thu Feb 09, 2006 5:37 pm

The code for ActinicConstants.pm is identical except for the amount of run around for the # comment which differs slightly. However, the # sign is always on the same line as the code.

Will build new page now and send you URL shortly.

Jeff P · Post by **Jeff P** » Thu Feb 09, 2006 6:03 pm

Norman:

Here's the link to the new section with one regular and one image upload product.
http://solutions-marketing.net/acatalog ... ction.html

I'll be out and about for several hours now so I won't respond until...hopefully...you've yanked yourself away from the computer.

Thank you for your assistance...prompt and easy for a n'phyte like me to follow.

Jeff P · Post by **Jeff P** » Fri Feb 10, 2006 3:03 pm

Norman...Any clues on what's happening?

Post by **norman** » Fri Feb 10, 2006 4:44 pm

Afraid not. It seems like your installation of Actinic has been tweaked to do an Add to Cart mode that I've never heard off. This just isn't how Actinic is meant to operate if you select "Quantity on Product Page".

Are you sure it hasn't been patched in some way? It may be worth checking with everyone else who've been involved in setting this up.

Jeff P · Post by **Jeff P** » Fri Feb 10, 2006 5:40 pm

The ONLY patching I've ever done has been your stuff. Not a clue as to what could have happened.
Should I post on the Actinic community board and, if so, how would you suggest I word the problem?

Post by **norman** » Fri Feb 10, 2006 5:50 pm

Look at a normal page. Double-check that your Shopping Mode is [/b]Quantity on Product Page[/b] - you should see the Quantity Fields, pre-set to 1 on each product. Then see if Add to Cart goes to the Quantity in Shopping Cart page. That's the problem.

If so post that page's URL and ask if anyone can explain why a Quantity on Product Page section is postingin to the Quantity on Shopping Cart page.

Post by **norman** » Sat Feb 11, 2006 2:53 pm

Jeff,

We're back in business here. I was unaware that you had Design / Options / Shop Defaults / Shopping Mode / Bounce page delay: set to 0. Bill, over on the Actinic Forum, patiently explained this to me.

I've done that setting on my Test site and the image upload product does, in fact, display OK.

So now we have to look at why it doesn't on yours.

I sent you an update recently ( ImageUploadV703-111.zip ) could you please unzip the 4 files

ActinicOrder.pm
Cart.pm
OrderScript.pl
ShoppingCart.pl

into your Site folder and do an Update. Let me know when that's done so we can see if it's working.

Also, if you are willing to send me your site's FTP details (hostname, username, password - Email me them - don't post them) I could look at the uploaded scripts and pages to determine what's happening.

I know this is a marathon problem, but I hope we're close to a solution. BTW, I sent someone else the Image Upload patch yesterday and they were live within 2 hours, without any assistance from me so I'm fairly sure that there's no serious problem in the patch in general.

Jeff P · Post by **Jeff P** » Sat Feb 11, 2006 9:14 pm

I NEVER doubted the code...of course you did revise the Read Me

I can overwirte the files in question if you want...I installed them and updated on the 9th. Just let me know.

Post by **norman** » Sun Feb 12, 2006 5:51 pm

Jeff,

I've peeked in your cgi-bin and the Perl scripts there contain none of my image upload patches. Can you re-try the following:-

I sent you an update recently ( ImageUploadV703-111.zip ) could you please unzip the 4 files

ActinicOrder.pm
Cart.pm
OrderScript.pl
ShoppingCart.pl

into your Site1 folder and do an Update. Let me know when that's done so we can see if it's working.

Also please look in Advanced / Network Setup and tell me if anything is greyed out. There's a possibility you're running in "Host" mode - where the server scripts are managed by your ISP and aren't modifiable by you. If this is the case then the words Actinic Host Mode appear just below the Advanced Network Setup title.

Jeff P · Post by **Jeff P** » Sun Feb 12, 2006 7:30 pm

Okay...redid the extraction into Site 1. (Had done this previously.)

Checked Network Settings and nothing is greyed out.

Post by **norman** » Sun Feb 12, 2006 7:54 pm

Woohooo!!! I looked again in your cgi-bin and the patched files are now there.

The site now appears to be working as it should.

I've just made a rather neat update to Image Upload that allows you to use a background image with a transparent area and to place the upload image underneath. This would be useful if, for example, you wanted to show the upload image within an oval frame. See http://www.drillpine.biz/v7imageupload/ ... ducts.html where the first product is like that.

I'll email that update to you. It's just a single replacement file and some instructions. You alsp need to know how to create PNG images with transparent areas.

Jeff P · Post by **Jeff P** » Sun Feb 12, 2006 8:46 pm

It is...it is!!!
Norman, honestly, I unzipped those files on the ninth and copied them into Site 1 and updated the web site.

Is there any other explanation than I'm an idiot and just didn't do it?

Added the latest patch which should help with some of the items I'm looking to use the routine with.

Thank you for the time...I'm sorry it took you so much time.