Multi Other Info Repeating Fields on order reports
Posted: Wed Jun 04, 2008 5:58 pm
Hi
I purchased the Multi Other Info patch and for some reason the fields are appearing twice on the order reports (Invoice & data entry) and also on the customer email, but not on the customer receipt which is almost identical to the invoice.
When I print an invoice or the customer gets the automatic order confirmation email, we get all the fields plus the "|:¬" characters showing in bold to the left and then these are repeated to the right, but also include the customer input.
Has anyone come across this? I note that this was an earlier bug, but has only just started happening and I have checked all my layouts and nothing seems duplicated. It all shows up fine in the cart and previously printed out tidily with no "|" or "¬" showing and I haven't made any major changes to anything since it was working okay, so I'm confused as to why this is happening.
Thanks
I purchased the Multi Other Info patch and for some reason the fields are appearing twice on the order reports (Invoice & data entry) and also on the customer email, but not on the customer receipt which is almost identical to the invoice.
When I print an invoice or the customer gets the automatic order confirmation email, we get all the fields plus the "|:¬" characters showing in bold to the left and then these are repeated to the right, but also include the customer input.
Has anyone come across this? I note that this was an earlier bug, but has only just started happening and I have checked all my layouts and nothing seems duplicated. It all shows up fine in the cart and previously printed out tidily with no "|" or "¬" showing and I haven't made any major changes to anything since it was working okay, so I'm confused as to why this is happening.
Thanks